How can we help?
Feel free to reach us in through our email [email protected]
Get Technical Support
For Premium users, log into your Account and you will see a Support section there where you can get 1-on-1 support directly.
Facebook Community
Join the Cimo Community in Facebook. Discuss media optimization and anything related with other people who use Cimo.
WordPress Support Forum
Using the free version? Read or start your own thread in Cimo’s Support Forum in the WordPress Plugin Directory.
FAQs
Unlike server-side plugins, Cimo processes everything in your browser. No external APIs, no server processing, no waiting – just instant optimization as you upload.
When you upload an image into your Media Manager (let’s say a .jpg), you’ll notice that after uploading, it will be a .webp image! You will also find some additional information in the Media Manager about your uploaded image.
Cimo works in all modern browsers including Chrome, Firefox, Edge, and Opera, converting the images to WebP. For Safari, the image will be optimized using the same file format.
Yes! Unlike other plugins that charge per image or have monthly quotas, Cimo’s image optimization and compression is completely unlimited and free forever.
No! Cimo processes everything locally in your browser. Your media assets never leave your device until they’re uploaded to your WordPress site, nor do they go to another server for processing.
Our browsers right now are quite powerful and already have the capabilities for converting images to different formats.
At the very core, the conversion is done via a clever use of JavaScript’s Canvas API to process your images in the browser right before they’re uploaded to WordPress.
This means faster uploads, no server load, and complete privacy.
Cimo works for all modern media formats such as JPG, PNG, and WEBP for images.
Cimo has a premium feature called Bulk Optimization that can optimize all your existing images, videos, and audios in one go.